ISMIRA Agency actively recruiting for position Room Service Operator for Carnival Cruise Line!
The Room Service Operator is the friendly voice that answers the telephone to take guest room service orders and assists guest with any and every query or question they may have. Along with taking the orders the Room Service Operator oversees a team of Assistant Waiters in Room Service ensuring that all orders are correct and delivered to our guests in a timely manner. They are the point of contact available 24 hours a day to answer questions and offer assistance.
Conditions:
free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career
Duties and responsibilities:
To report for duty on time and groomed appropriately
To be knowledgeable of all functions and operations of the Ship in general
To oversee the Assistant Waiters in Room Service
To check the trays that leaves Room Service for correct set-up.
To submit a shift report and bring to the attention of the Assistant Maitre d/Maitre dβ / F&B Manager any matters that need their attention.
To issue in-cabin beverages on non mini bar ships to Stateroom Stewards, and punch the check accordingly.
To perform an accurate handover to the next shift with regard to inventories of Revenue items.
Any report any lost / broken / missing items to the Assistant Maitre dβ.
Requirements:
Minimum 1 year experience as Restaurant Supervisor/ Restaurant Host/ Reception.
Fluency in conversational & written English,
Hospitable with a positive attitude and ability to self-motivate.
Excellent telephone skills all calls need to be answered in a professional and courteous manner.
Experience of overseeing a team as will be overseeing Assistant Waiters.
Excellent attention to detail and ability to work to a deadline.