POSITION DESCRIPTION:

Provides food service to guests in all Restaurant Operations areas by performing the following essential duties and responsibilities outlined below.

BENEFITS:

  • Free food & accomodation (2 people per cabin)
  • Perfect chance to travel the world
  • Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
  • Enjoy activities for crew (gym, social activities, crew events, etc)
  • Earn recognition and career advancement opportunities

RESPONSIBILITIES:

  • Ensures efficient and seamless service delivery of all meals to guests in their staterooms.
  • Participates in rotational service delivery schedule, working in casual dining service and various other food and beverage service venues.
  • Observes all established security and guest privacy procedures when delivering to staterooms.
  • Provides assistance and support to assigned team of Waiters while working in the dining room to ensure efficient and seamless service delivery of all meals to guests.
  • Learns and uses appropriate food and wine terminology and pronunciation to enhance the guest’s dining experience. Becomes familiar with menu descriptions and wine lists in order to discuss items appropriately with guests.
  • Obtains linen, silverware, glassware, and china to set tables.
  • Arranges settings on tables per Gold Anchor Standards.
  • Greets and escorts guests to their assigned seats per Gold Anchor Standards.
  • Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per Gold Anchor Standards. Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock.
  • Relays order to galley as required and serves courses from galley and beverages from various locations.
  • Garnishes and decorates dishes as required prior to serving.
  • Enters food and beverage orders in the point-of-sale system.
  • Maintains assigned station including table pieces, side stands and chairs per the clean ship matrix and public health standards.
  • Observes guests to anticipate their needs and responds to any additional requests and to determine when the food and beverage service has been completed.
  • Participates in dining room entertainment as directed by established activities and specific itinerary adaptations such as theme night parades.
  • Greets guests appropriately when delivering room service order.
  • Presents both food and beverage to guests; can answer questions regarding food and beverage items and communicates information to guests.
  • Garnishes and decorates dishes as required prior to serving.
  • Attends meetings, training activities, courses and all other work related activities as required.

REQUIREMENTS:

  • Two years previous waiter experience, preferably in a 4 or 5 star restaurant.
  • Ability to apply customer service skills according to Royal Caribbean International’s
  • Gold Anchor Standards when interacting with guests and co-workers.
  • Ability to perform basic math functions with regard to meal count procedures.
  • Completion of high school or basic education equivalency preferred.
  • Good level of English

Last updated: 18 March, 2021

If you are not sure what position to apply for, you may instead submit general application here and we will advise you:

https://ismira.breezy.hr/p/9a94b2dca74301-general-application-for-technical-positions

In case you are not able to upload your CV, send it to apply @ ismira.lt