ISMIRA Agency actively recruiting for position SENIOR WAITER for TUI Cruises!
TUI River Cruises designed as boutique 'floating hotels' with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria - adult only, modern & beautiful river ship, the largest in European fleet.
Senior Waiter is responsible for the workflow in the assigned service area and the related administrative work, in close cooperation with the supervisors. While performing their role in the restaurant venues, He/She will be engaged in providing courteous and professional service to guests. The duties described below are performed either personally or through subordinates.
Conditions:
One of the most reputable brands in European river cruising
Seasonal work from spring to fall (8-10 months)
Days off & vacation during contract
Free food and shared accommodation
Competitive salary packages
Medical insurance provided during contract
Beautiful European routes (you work and travel at the same time)
Modern, well-maintained river ships
Multinational team and positive working environment
Safe workplace standards and great conditions
Duties and Responsibilities:
Responsible for being knowledgeable about all menu items and accurately taking and entering guest orders into the system, while ensuring a comfortable and genuine experience for the guest.
To have professional knowledge of food and beverage preparation, service standards, guest relations and etiquette, and to have knowledge of appropriate table layout, service utensils and menu items.
Provide attentive and individualized service to meet the immediate satisfaction of guest requests.
Set up, clean, and serve tables promptly after use to ensure that guests can be seated on time.
Clean, organize and maintain the designated service station and prepare a mise en place to ensure that the station is ready when needed.
Fulfil side duties such loading, luggage service, embarkation duties.
Complete knowledge of all menus presented to guests to answer guests' questions about ingredients.
Responsible for the cleanliness, maintenance and upkeep of all equipment and ship property used to complete assigned tasks.
Prevent breakage and loss of all equipment and use only authorized chemicals in an approved manner.
Participate in tasting food and beverages and attend all scheduled training and menu briefings, ETC.
Requirements:
Minimum 21 years old
Minimum 3 Years job experience as Head Waiter in luxury restaurants/hotels or resorts.
Shipboard experience is preferred
Language: English B2
Very good knowledge of products and restaurant operations
Good knowledge of Waiter Order Taking systems (Rescom, MXP)