WHY WORKING ON CRUISE SHIPS?
Cruise ship is like a floating city with cozy hotels, casual and luxury restaurants, kid's rooms, pools, casinos, theaters, and penetrating joyful atmosphere of fun. Working on cruises ships is an excellent opportunity to work, travel, and save money at the same time. Giant cruise companies are constantly growing and expanding their operations building new cruise ships, thus more and more employees are needed for various positions - receptionists, hairdressers, croupiers, cleaners, animators, nurses, cabin stewards, bartenders, cooks, photographers, waiters, electricians, engineers, carpenters, shop attendants and many other. Cruise companies employ international crewmembers from more than 72 countries, so different nationalities work and live together sharing common interests and often becoming friends.
AHOY, DEAR CANDIDATES!
ISMIRA Agency actively recruiting for position SERVER for Virgin Voyages!
WORK CONDITIONS:
- Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!)
- Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
- Contract length - 4-6 months for most positions, for entry positions - 7 months
- Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
- The employer is going to provide or reimburse expenses for the following:
* STCW certification
* Joining tickets
* Pre-Employment Medical Examination (PEME)
* Necessary Visas
* Joining expenses, such as transfers, hotel accommodations, subsistence
THE GIG:
We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who is quick, quirky, and qualified for the gig!
Have you ever wondered why service feels so stuffy? ... Us too! This “someone” will naturally go above and beyond for our Sailors while being their true authentic self. Sound interesting to you?! Keep reading!
In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won’t be able to remember how we got by without you.
What You’ll be Up To:
● Provide an epic experience for our guests at all times
● Maintain complete knowledge of all menu items, cooking methods and beverage selections available in the assigned outlet
● Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation and menus of assigned restaurant and/or outlet
● Ensures each table assigned to them is set up according to the restaurant standard operating procedures, as well as cleaned properly and organized in accordance with company and USPH rules and regulations prior to, during and at the end of service
● Ensure they are present when Sailors arrive and leave tables in their designated area for greeting or providing a farewell
● Offers the menu and discusses options and recommendations for both food and beverage
● Ensures all dietary requirements are fulfilled and any special requests are noted and discussed with Maître d’, passing all necessary information onto the Galley
● Takes and processes orders in their area and if required, appraises Sailors of any delays to food being delivered
● Ensures the delivery of food ordered is done in a timely manner, monitoring temperature and presentation standards as per service procedure
● Visits each table of their respective area engaging with and receiving feedback regarding the food and service to ensure sailors have the utmost satisfaction
● Ensure that all restaurant products, equipment and cleaning materials are used in a cost-effective manner, according to the handling guidelines
● Informs their respective Supervisor or Manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve
● Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary
● Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
● Ensures compliance with the company’s alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching
● Assists with embarkation/disembarkation procedures and luggage handling as and when required
● Performs other restaurant, Room Service and Crew Dining Service duties as and when required
REQUIREMENTS:
- Minimum 2 years’ recent experience as a Waiter/Server onboard a Cruise ship or in a 4/5 star hotel/resort or restaurant
- Passionate about people and able to handle guest complaints with a smile!
- All certificates as required by the STCW code for this position
Strong English language written & verbal skills
WHAT MATTERS TO US:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Last updated: April 15, 2022
NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲
You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to APPLY@ ISMIRA.LT (without gaps)
In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions