ISMIRA Agency actively recruiting for position RECEPTIONISTonboard RIVER ADVICE!
Receptionist guarantees a friendly, efficient and smooth running front desk to the maximum passengers’ satisfaction, as well as the correct completion of all administrative duties with adherence to the River Catering Ltd. (RC) standards
Benefits
Travel and earn money the same time
Swiss/Cypriot seasonal contract including - Health & accident insurance.
Average 9 months contract per year (March/April to November/January). After each 6-8 weeks worked on board all crew gets 2 weeks off paid vacation. weeks paid vacation after every 2 months on board);
Reimbursed joining and end of contract travel expenses;
Provided board and lodging (shared double cabin, minimum fee is deducted from the gross salary as per Swiss law);
Social benefits (sick pay, kids pay, pension, disability etc.) by Swiss laws may apply to those who worked several consecutive contracts.
Responsibilities
(Co-)responsible for the entire front desk area
(Co-)responsible for the organization and realization of efficient and smooth check-in and check-out procedures
(Co-)responsible for the implementation and maintaining of the RC standards within the front desk department
(Co-)responsible for a correct flow of information on board.
Assistance with the punctual and correct realization of the on board printed menus
Settlement of all daily, per cruise or monthly returning administrative jobs as per RC directives
Co-responsible for the correct forwarding and filing of all purchase orders from the hotel department in cooperation with the hotel manager
Generally relieving the Senior Receptionist* and Hotel Manager of administrative jobs
Active support in all departments as per hotel managers’ directive
Co-responsible for the correct handling of all the equipment within the front desk area, especially all IT devices
Co-responsible for an impeccable cleanness, hygiene and tidiness at the front desk area
Co-responsible for active cost controlling and maintaining budgets at the front desk
Entering data of inventories and their evaluation as per company’s instructions
Various preparatory duties prior to as well as at the end of the season
Responsible for following up on passengers’ requests handed to the front desk
Co-responsible for the correct administrative handling of the cashless system
Settlement of the accounts of sales of all outlets on board (Z readings)
Preparation of the Night Auditor reports
Active presents at official occasions and events as per manual
Co-responsible for receiving and correct distribution of incoming and the prompt forwarding of outgoing mail
Requirements
Minimum 21 years old
Good communication skills in GERMAN AND ENGLISH
Minimum 1 year in a comparable position in Hotel, Resort or Cruise Ship
Administrative experience
Computer knowledge (MS Word /Excel)
Experience with modern communication and computerized cash registers
Excellent team work and expertise
No visible tattoos
Vaccination against Covid-19 with WHO approved vaccines.
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Last updated: October 31, 2023
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