WORK IN DUTY-FREE SHOPS ON BOARD THE LARGEST CRUISE SHIPS AROUND THE WORLD!
The Retail Manager is accountable for leading the performance of the team, guest experience and operations for a multi-brand, multi-boutique environment on a premier luxury cruise ship.
WHAT YOU WILL GET:
Permanent job with 6 months contract / 1-2 months vacation
Work in international teams with the most famous brands
Training programs and career opportunities on board
Travel around the World
Experience working with more than 72 nationalities
Save Money as you do not pay for food and accommodation on board
Competitive salary and sales commissions
Employee discounts for the merchandise on board
Visa fee will be reimbursed on board
Professional growth
Medical insurance provided during contract
DUTIES AND RESPONSABILITIES:
Leading a team in creating an exceptional and memorable retail experience for the guests on board
Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
Setting an example for your team by acting as a role model
Identify and deliver training requirements within your team
Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
Consistently deliver the highest possible standards both on the shop floor and in back office operations
REQUIREMENTS:
21+ years of age
Proven experience as a Retail Manager or Assistant Manager
Mandatory previous ship experience in Sales department
Motivated in leading a team to achieve and exceed sales targets
Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
Proven ability in public speaking and showcasing luxury items
Adaptable to change and able to work in a high-pressure environment
A strong leader and team player who is commercially driven and goal orientated
Highly competent in store and HR processes including sales reports, loss prevention, audits, appraisals, disciplinaries etc