ISMIRA Agency actively recruiting for position LEARNING & DEVELOPMENT CONSULTANT onboard Royal Caribbean Cruises!

Learning & Development Consultant is responsible for all shipboard training processes, training record keeping and the crew welfare program. They foster a culture of continuous learning and teamwork, enhancing crew engagement and job satisfaction.

BENEFITS:

  • Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
  • Earn recognition and career advancement opportunities
  • Travel around the World
  • Experience working with more than 72 nationalities
  • Permanent job with contract 6-8 months onboard followed by 60 days of vacation
  • Save Money as you do not pay for food and accommodation on board
  • Competitive salary (find out when apply)
  • Visa fee will be reimbursed on board
  • Medical insurance provided during contract

RESPONSIBILITIES

  • Lead and manage all learning and e-learning programs on board the vessel, including planning, evaluation, and administration.
  • Deliver training courses including but not limited to the Viking Guest Service Excellence Program, Viking Onboarding Program and Viking Leadership Program.
  • Drive leadership development by providing coaching to the Department Heads, Supervisors and Crew Members to support their career growth and to cultivate talent and prepare for succession planning.
  • Maintain and update training records in MXP, ensuring accurate data entry and reporting.
  • Support the Crew Purser with the sign-on process during periods of high crew turnover.
  • Schedule the monthly training calendar, in coordination with other training, HR and operational needs.
  • etc.

REQUIREMENTS:

    • A minimum of 2 years of experience as an Onboard Trainer, L&D Coordinator or similar position
    • Strong presentation, communication and facilitation abilities, with experience delivering training in a multicultural environment, ideally on board a vessel.
    • Exceptional leadership and interpersonal skills, with the ability to inspire and guide crew members and the Leadership Team.
    • Solid administrative skills are preferred, and proficiency in PC-based databases, spreadsheets, and word processing systems (Word, Power Point) is required. Must be flexible, stress-resistant, and a committed team player.
    • Ability to work independently when delivering training and collaboratively when developing schedules and identifying needs with ship management.
    • Ability to communicate tactfully with guests, department heads and shipboard
    • Employees to resolve problems and negotiate resolutions.
    • Ability to operate basic office equipment, including telephones, computers and copy machines.
    • Fluent ENGLISH skills - both spoken and written


    NOTE:
    Nationalities that we can process: πŸ‡±πŸ‡Ή πŸ‡±πŸ‡» πŸ‡ͺπŸ‡ͺ πŸ‡΅πŸ‡± πŸ‡ΊπŸ‡¦ πŸ‡ͺπŸ‡Ί

    For πŸ‡²πŸ‡© πŸ‡¬πŸ‡ͺ πŸ‡§πŸ‡Ύ πŸ‡·πŸ‡Ί additional security / background check may be required


    Last updated: March 15, 2024

    You can submit your Resume here by pushing APPLY TO POSITION button

    If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

    https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions